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Sunday, March 26, 2023

What are Facebooks new comment moderation tool updates?

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Meta announced new updates today that are aimed to help creators have more control over their comment section on Facebook.

Creators can now search their comments by keywords and take bulk actions through the Comments Manager in their Professional Dashboard. For instance, you could search for the heart eyes emoji and bulk like the comments, or search for the word “ugly” and hide them all.

They can then view all of those moderation statistics, like the number of comments they’ve hidden in the past month, by checking out their insights in the Moderation Assist’s Activity Log. Moderation Assist is not new, but it will now show creators what criteria must be met for hiding comments via the log’s inline comment preview and criteria tag.

“Creators’ safety and well-being are the foundation to any creator finding success on Facebook,” Meta’s Jasmine Han said in an email statement to Mashable. “In addition to these new features, in the past year, we’ve held educational programs like Safety School, provided further assistance with our in-app Support Hub, expanded access to our live chat agent support to eligible creators, as well as rolled out moderation features within professional mode, so creators can safely interact with their growing community.”

The announcement, which was first reported by TechCrunch(Opens in a new tab), was made on Feb. 7th’s Safer Internet Day.

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